Terms of Service

Version 1.2 · Last updated: Oct 5, 2026

1. Introduction

Welcome to Nubbu.

These Terms of Service govern your access to and use of the Nubbu mobile application, our website, Events & Experiences, paid services, digital features and any other products or services provided by Nubbu.

By creating an account, accessing or using Nubbu, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, you must not use Nubbu or any of its services.

2. Who We Are

Nubbu is a service provided under the Nubbu brand.

For legal purposes, the service is operated by:

Nubbu Social Club S.L.
Madrid, Spain

Throughout these Terms, references to “Nubbu,” “we,” “our,” or “us” refer to the services provided under the Nubbu brand.

3. What Is Nubbu?

Nubbu is a social platform designed to help people build meaningful real-life connections through social discovery, dating, friendships, Events & Experiences.

Nubbu combines technology, community and carefully curated real-world experiences. Our platform allows members to discover people, connect with others, attend events, receive invitations, access premium features and enjoy other services available within the Nubbu ecosystem.

While Nubbu aims to facilitate genuine connections, we do not guarantee that you will meet any particular person, receive Matches, build friendships, start a relationship, attend a specific event or achieve any particular outcome by using the platform.

The order and selection of people, profiles, events and other content may be personalised using account, preference, location and activity information. These systems support discovery but do not guarantee compatibility, availability or any result.

4. Eligibility

To use Nubbu, you must:

• Be at least 18 years old.
• Have the legal capacity to enter into these Terms.
• Use a genuine personal account.
• Provide accurate, truthful and up-to-date information.
• Comply with these Terms and our Community Guidelines.
• Treat other members respectfully, both within and outside the platform.

You may not use Nubbu if:

• You are under 18 years of age.
• You have previously been permanently removed from Nubbu.
• You create or use a fake or misleading profile.
• You use the platform for fraudulent, abusive, commercial or unlawful purposes.
• You attempt to interfere with, manipulate or damage the platform or its community.

Nubbu reserves the right to suspend, restrict or permanently remove any account that does not comply with these requirements.

5. Your Account

To access Nubbu, you must create an account and complete the registration process.

We may request information such as your phone number, email address, name, date of birth, city, photographs, preferences and other information necessary to create your profile and provide our services.

You are responsible for keeping your account information accurate and up to date, and for maintaining the security of your account and device.

You may not transfer, sell, rent or share your account with another person.

Each account must belong to a single real individual. Fake accounts, duplicate accounts, automated accounts or accounts created to mislead other users are not permitted.

6. A Curated Community

Nubbu is designed as a curated community.

Access to certain features, cities, Events & Experiences or other services may be subject to review, invitations, Waitlist, Direct Pass or other admission processes.

Submitting an application, joining the Waitlist, receiving an invitation or accessing Nubbu through Direct Pass does not guarantee permanent access to the platform or to all of its features.

To help maintain the quality, safety and integrity of the community, Nubbu reserves the right to review, approve, decline, suspend or restrict access whenever reasonably necessary.

We may also limit access to certain cities, features or events due to capacity, availability, operational requirements, security considerations or launch phases.

Admission and safety decisions may involve automated checks and human review. Where required by applicable law, you may contact Nubbu Support to request information about or human review of a decision that materially affects your account.

7. Waitlist, Direct Pass & Invite Friends

Nubbu may offer different ways to access the community, including Waitlist, Direct Pass, member invitations, promotional campaigns and early access programmes.

7.1 Waitlist

Joining the Waitlist allows Nubbu to review your application for possible access to the platform.

Participation in the Waitlist does not create any contractual right to join Nubbu and does not guarantee approval.

7.2 Direct Pass

Direct Pass is an invitation system that may allow certain users to receive priority access to Nubbu.

Receiving or using a Direct Pass does not guarantee permanent membership if a user violates these Terms, provides false information or behaves in a way that conflicts with our Community Guidelines.

7.3 Invite Friends

Nubbu may allow eligible members to invite other people to join the community.

Invitations may be limited, personal, non-transferable and intended for individual use only.

Invited users may receive priority review, but Nubbu does not guarantee final approval.

Nubbu reserves the right to modify, suspend or discontinue any invitation programme at any time.

7.4 Optional City-Launch WhatsApp Alerts

If, based on device location information, including GPS where permission has been granted, Nubbu determines that the city in which you are located is not yet available, Nubbu may offer you the option to receive a WhatsApp alert when Nubbu launches in that city. This option is voluntary, separate from accepting these Terms, and is not required to continue using any available part of Nubbu.

Nubbu will use this consent only for the city-launch alert described and shown when you opt in. You may withdraw your consent at any time by following the opt-out instructions included in the WhatsApp message or by contacting privacy@nubbu.club. More information is provided in our Privacy Policy.

8. Community Standards

Nubbu exists to create a respectful, safe and authentic community.

By using Nubbu, you agree to treat other members respectfully, both within the platform and during any Events & Experiences connected with Nubbu.

You must not:

• Harass, threaten or intimidate other users.
• Send unsolicited sexual content.
• Use abusive, discriminatory, hateful or offensive language.
• Impersonate another person.
• Create fake or misleading profiles.
• Use photographs that do not genuinely represent you.
• Share another person’s private information without permission.
• Send spam or unauthorised commercial communications.
• Manipulate the platform or its features.
• Use Nubbu for unlawful or fraudulent purposes.
• Behave inappropriately during Events & Experiences.
• Endanger the safety, privacy or wellbeing of other members.

Nubbu may review reports, activity, profiles or other relevant information where necessary to protect the community.

Depending on the circumstances, we may issue warnings, restrict certain features, suspend accounts or permanently remove users from the platform.

8.1 Your Content

You remain responsible for the photographs, videos, profile answers, prompts, messages and other material you upload, send or make available through Nubbu (“User Content”). You must have the rights and permissions needed to use that content and must not upload content that is unlawful, misleading, infringing, abusive or that violates another person’s privacy or rights.

You grant Nubbu a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, transmit, adapt for technical formatting and otherwise process your User Content only as necessary to operate, secure, moderate and improve the services. This licence ends when the relevant content or account is deleted, except where limited retention is necessary for reports, safety, legal obligations, dispute resolution or enforcement.

Private messages are not public content. Nubbu may access or preserve them only where necessary to deliver the chat service, investigate a report, enforce these Terms or the Community Guidelines, protect users, comply with legal obligations, or resolve a technical or security issue.

9. People, Dating & Friends

Nubbu allows members to discover people with different intentions, including Dating and Friends.

You are responsible for configuring your own preferences and using each feature honestly and respectfully.

If you no longer wish to appear in People, you may disable both Dating and Friends from your Filters.

Doing so will remove your profile from the People discovery experience while allowing you to continue accessing other available features, such as Events & Experiences, provided your account remains active and complies with these Terms.

Nubbu does not guarantee Matches, conversations, friendships, relationships or any particular outcome resulting from your use of People, Dating or Friends.

10. Events & Experiences

Nubbu allows members to discover, book and attend Events & Experiences organised by Nubbu or by trusted third-party organisers.

The availability of each event depends on factors such as location, capacity, scheduling and the organiser’s specific conditions.

Some Events & Experiences may require advance booking, ticket purchase, invitations or participation in a waiting list.

Additional terms may apply to specific Events & Experiences and will complement these Terms of Service where applicable.

10.1 Attending Events

By attending an Event or Experience promoted through Nubbu, you agree to behave respectfully towards other attendees, organisers and venue staff.

Nubbu or the event organiser may refuse admission or remove any attendee whose behaviour is considered unsafe, disruptive, inappropriate or inconsistent with these Terms or the Community Guidelines.

This may apply even if the attendee holds a valid ticket.

10.2 Third-Party Events

Some Events & Experiences available through Nubbu may be organised by independent third parties.

In these cases, Nubbu acts as a platform that enables members to discover or access those events.

The organiser remains responsible for the organisation, operation, content, scheduling, modifications, cancellations and overall management of the event, subject to any responsibility that applicable law assigns to Nubbu.

10.3 Event Registration and Ticketing Providers

Nubbu may use external event-management, ticketing and payment providers, including Luma and its payment partners, to manage event registration, ticket availability, checkout, payment, QR codes, attendance and event communications. Tickets for Events & Experiences attended or consumed outside the app are processed through those external providers and not through Apple App Store or Google Play in-app purchasing. The provider’s terms and privacy information may apply where it provides a service directly to you.

Before confirming a booking, Nubbu or the relevant provider will display the applicable ticket type, price, material conditions and available cancellation or refund information. Mandatory consumer rights remain unaffected.

11. Tickets, Bookings & Payments

Nubbu uses two separate purchase routes. Digital products, subscriptions and features used or consumed within the app are purchased only through the Apple App Store on iOS or Google Play on Android. Nubbu does not offer an external checkout for those digital products or app features.

Tickets and bookings for Events & Experiences attended or consumed outside the app are purchased through an external event-management, ticketing or payment provider, such as Luma and its payment partners. Event tickets are not Apple or Google in-app purchases.

Before completing any purchase, you will be shown the applicable price, currency, billing period where relevant, and material purchase, renewal, cancellation or refund information. After successful completion, you will receive confirmation through Nubbu or the corresponding store, ticketing or payment platform.

Event cancellations, changes and refunds are handled according to the conditions shown for the event, the responsible organiser or provider, and applicable consumer law.

12. Subscriptions

Nubbu currently offers different paid subscription tiers and a free access level. The commercial names, features, billing period, availability and price of each tier may change. The applicable information will be displayed before purchase in the Apple App Store or Google Play.

Unless a subscription is expressly described at checkout as non-renewing, it renews automatically for the selected billing period until cancelled. The applicable store account is charged at the beginning of each renewal period at the price shown or notified by that store, subject to its rules and applicable law.

Subscriptions must be purchased and managed through the store associated with the user’s device: the Apple App Store on iOS or Google Play on Android. Users must cancel through their Apple or Google subscription settings before the next renewal date. Deleting the Nubbu app or deleting a Nubbu account does not by itself cancel a store subscription.

Cancellation ordinarily prevents the next renewal and takes effect at the end of the current paid billing period, so paid benefits generally remain available until that period ends. Refunds, billing disputes, upgrades and downgrades are handled under the applicable store’s procedures and applicable consumer law.

The store price and subscription information displayed at checkout are authoritative for that purchase. Nubbu does not control Apple or Google billing, renewal or refund decisions, but nothing in these Terms limits any mandatory consumer right.

13. In-App Purchases

Nubbu offers digital products, features and subscription access that are used or consumed within the app. These products are offered only as in-app purchases through the Apple App Store on iOS or Google Play on Android and are not sold through Nubbu’s event-ticketing or other external payment providers.

Depending on availability, in-app purchases may include:

• Super Likes.
• Compliments.
• Boosts.
• Access to “See Who Likes You”, whether offered within a plan or separately.
• The subscription tiers and paid features available from time to time.
• Promotional bundles and other digital products or services used within the app.

The exact contents, duration, price and availability shown at checkout apply to the relevant purchase. Consumable items may be purchased again after use; subscription benefits remain available only while the relevant subscription is active. Unless otherwise required by applicable law or the applicable store’s rules, a redeemed or used consumable digital purchase is not refundable.

14. Rewards, Promotions & Early Access

From time to time, Nubbu may offer rewards, promotional campaigns, referral programmes, Early Access initiatives or other incentives. These benefits may be granted without charge or earned through participation. If a digital item, bundle or subscription benefit is offered for sale, that purchase is governed by Sections 12 and 13 and processed through the Apple App Store or Google Play, as applicable.

These may include, among others:

• Complimentary subscription periods.
• Premium features.
• Super Likes.
• Compliments.
• Boosts.
• Other benefits or access expressly described when granted.
• Invitations.
• Promotional rewards.

Unless expressly stated otherwise, these benefits:

• Are personal.
• Are non-transferable.
• Have no cash value.
• May be subject to expiry dates.
• May be subject to additional conditions.

Nubbu reserves the right to modify, suspend or discontinue any reward programme, promotion or incentive at any time, subject to applicable law.

15. Invite Friends

Eligible members may be invited to participate in Nubbu’s Invite Friends programme.

Invitations are personal, limited and intended solely for genuine invitations to friends or people you know.

Invited users may receive priority review or promotional benefits where applicable.

However, every invited user remains subject to Nubbu’s admission and review process.

Any rewards associated with Invite Friends may change over time and will always be subject to the conditions applicable at the time they are granted.

16. Acceptable Use

To protect the platform and its community, you agree not to:

• Use automated systems, bots or scripts.
• Attempt to manipulate the platform or its features.
• Access information belonging to other users without authorisation.
• Collect data through scraping or similar techniques.
• Reverse engineer, decompile or attempt to extract the source code of the application.
• Interfere with the security or operation of Nubbu.
• Attempt to gain unauthorised access to our systems.
• Use the platform for purposes other than those intended.

We reserve the right to take any reasonable measures necessary to protect the integrity, security and proper functioning of Nubbu.

17. Account Suspension & Termination

Our goal is to maintain a safe, respectful and authentic community for all members.

For this reason, Nubbu may temporarily suspend, restrict certain features or permanently terminate an account where we reasonably believe that a user has violated these Terms of Service, our Community Guidelines or any other applicable policies.

This may include, but is not limited to:

• Abusive or disrespectful behaviour.
• Harassment or intimidation.
• Fake or misleading profiles.
• Identity impersonation.
• Spam or unauthorised commercial activity.
• Fraudulent use of the platform.
• Repeated violations of our policies.
• Any behaviour that may compromise the safety, integrity or experience of the Nubbu community.

Where appropriate, we may review reports, account activity or other relevant information before taking action.

Depending on the circumstances, we may issue a warning, temporarily suspend an account, restrict certain features or permanently remove a user from Nubbu.

Blocking another member ordinarily removes the active match and chat. If a user submits a report, Nubbu may preserve the report and relevant conversation or evidence for moderation, safety, legal claims and compliance in accordance with the Privacy Policy.

18. Deleting Your Account

If you no longer wish to use Nubbu’s people discovery features, you do not need to delete your account.

You can stop appearing in People by disabling both Dating and Friends in your Filters. This will remove your profile from the discovery experience while allowing you to remain part of the Nubbu community and continue accessing available features such as Events & Experiences, provided your account remains active and complies with these Terms.

If you decide to delete your account:

• Your profile will immediately become invisible to other members.
• A 30-day recovery period will begin.
• During this period, you may request to restore your account.
• Once the recovery period has expired, your account and associated personal information will be deleted or anonymised in accordance with our Privacy Policy.

Limited information may be retained after account deletion where necessary to comply with law, prevent fraud or abuse, respect a block or opt-out request, resolve disputes, or preserve report evidence for safety and legal purposes, as explained in the Privacy Policy.

If you wish to return to Nubbu in the future, you will need to create a new account and your access will once again be subject to the admission process in place at that time.

19. Intellectual Property

All intellectual property rights relating to Nubbu belong to Nubbu or its licensors.

This includes, among other things:

• The Nubbu name and trademarks.
• Logos.
• Software.
• Source code.
• User interface.
• Visual identity.
• Graphic design.
• Text.
• Images.
• Illustrations.
• Photography.
• Videos.
• Animations.
• Original music.
• Nubbu playlists.
• Editorial content.
• Documentation.
• Promotional materials.
• Original creative concepts.
• Event and experience formats, where protected under applicable law.
• Any other original content created by or for Nubbu.

Nothing in these Terms grants you any ownership rights over Nubbu’s intellectual property.

You may not copy, reproduce, distribute, modify, reverse engineer or otherwise use any part of Nubbu without our prior written permission, except where permitted by applicable law.

20. Service Availability

We work hard to keep Nubbu available and continuously improve our services.

However, we may temporarily interrupt, modify or suspend certain features due to maintenance, updates, security reasons, operational requirements or the continued development of the platform.

We may also introduce new features, modify existing ones or discontinue services where reasonably necessary.

21. Disclaimer

Nubbu is provided on an “as is” and “as available” basis.

While we strive to provide a reliable and enjoyable experience, we do not guarantee:

• Continuous or uninterrupted availability.
• Error-free operation.
• That you will receive Matches.
• That you will make friends or begin a relationship.
• That any particular Event or Experience will take place.
• That other users will behave in accordance with your expectations.
• That using Nubbu will produce any specific outcome.

You remain solely responsible for your own decisions, interactions and relationships, both on and off the platform.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Nubbu shall not be liable for any indirect, incidental, consequential or special damages arising out of or relating to:

• Interactions between users.
• The conduct of other members.
• Events organised by independent third parties.
• Cancellations, delays or changes outside Nubbu’s reasonable control.
• Personal decisions made by users.
• Temporary interruptions caused by maintenance, technical issues or events beyond our reasonable control.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

23. Community Safety

At Nubbu, we believe that building a great community is a shared responsibility.

We encourage all members to use our reporting, blocking and support tools whenever they encounter behaviour that is inappropriate or inconsistent with our Community Guidelines.

We review reports carefully and take reasonable action to help protect the safety, respect and authenticity of our community.

Our goal is to create an environment where people can build genuine real-life connections with confidence.

24. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, applicable laws or the continued evolution of Nubbu.

Where changes are material, we will provide reasonable notice through the Nubbu app, our website or another appropriate channel before they take effect where required. If applicable law requires renewed acceptance or consent, Nubbu will request it separately.

Your continued use of Nubbu after updated Terms take effect constitutes acceptance where legally permitted. Changes will not apply retroactively where applicable law prohibits this.

25. Severability

If any provision of these Terms of Service is found to be invalid, unlawful or unenforceable by a court or competent authority, that provision shall be interpreted or limited to the minimum extent necessary to make it valid and enforceable.

The remaining provisions of these Terms shall continue in full force and effect.

26. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Spain.

Any dispute arising out of or relating to these Terms or the use of Nubbu shall be subject to the courts of Madrid, Spain, unless mandatory consumer or other applicable law gives you the right to bring a claim elsewhere.